Best car finance and loan company in Atlanta, Georgia (GA) 2024

try to figure it out that my car trunk can not open from the outside, they said that I have to make appointment. ok. this is Jan 11. and the earliest appointment available on May. So I have to wait 4 months to get the car service???? Im better get rid of it. ~Tuyen

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Ok, I know everyone is having their issues with Truist Bank's recent merger and I know the employees are just screaming and I am feeling everyone's pain as well. However, I have to give an awesome shout out of appreciation to Travis Franklin and David (did not get his last name) at BBT Truist Bank, 855 Peachtree location. The professionalism, and customer service was AMAZING! Mr. Franklin, understood my issue and kept me update as to what was going on, and David also helped with emailing the proper channels to help the issue get resolved. Sometimes, patience and just having the right spirit, can help make any situation less tense. With that said, I know "we" the "public" can be less understanding when something goes wrong, and want it corrected asap. Just remember being respectful and kind to those that are helping "we" the "public" will get you further then coming in yelling and being disrespectful at those that are providing us with customer service. So, if you get a chance swing by 855 Peachtree BBT - Trusit, and ask for Mr. Franklin and David and tell them "keep up the awesome job" your valued and appreciated! ~Briana

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