On Sunday 11/14/2021I dropped my Audi A6 off due to a check engine light issue for Inspection. I received a call from the store later that day with a report on the issue with my vehicle they told me they would be able to fix my car good as new. For $1,864 I Asked can they fix the car without any issues Or would it be better if I got my car towed to Audi they promised me they could. When I came to pick up my car the price was $2,000 I told the store manager about the price I was given which he fixed. He handed me my keys to my car. Upon Walking to my car one side of the hood was up the other was slammed down as I started my car the check engine light was still on and my throttle light was on when the car only went in with the check engine light on. He then kept the car longer to resolve the issues. I was then called to pick up my vehicle for a 3 time. On my way to work that night my check engine coolant came on and my car overheated they broke my coolant line. Then decided instead of letting me know and correcting the problem they duck tapped my coolant line on. I missed my family trip for Thanksgiving to the mountains thousands of dollars down the drain. I could have been killed if my car didn't sense the issue If I had left that morning. This business only takes your money and break more then they fix if I could give zero stars I would. If you care about your vehicle and staying alive please take your business elsewhere.Update they still have not reached out or been any help. And do not respond other then there comment under your review. ~Stacy

I wanted to say Thank You so Much to the Gentleman that was working today at 11:30-12 pm. He was amazing helping me find the correct scratch paint needed to repair my Baby ( truck) He was so professional and helpful. Thanks Bunches. Wow. Saved the day. ~Jennifer

Clint is amazing. He has went above and beyond multiple times for my family and I. He’s went back and forth between doctors and insurance when I was having an issue getting something covered and one Sunday he spoke with my vet multiple times to make sure my dog got the people version of his heart medication when our mail in prescription was running behind. In the day of automated phone systems it’s so nice to be able to speak with someone who genuinely wants to help you. ~Jennifer

We rented trailers twice to haul a car from Copart, just 60$ and gave it back within 2 hours. Thanks ~Andrei

Always a pleasure! Like where I grew up in Lilburn! Always a smile and a helping hand… my favorite place to shop!!!! ~Robert

My boyfriend and I normally order from this location and usually it’s great (why I gave 2 starts instead of 1). Last night it was awful. We ordered a large pizza and bread sticks with lots of extra sauces. We always order extra sauces and normally they either pack those sauces in an additional small box or in a bag. Last night they put it on top of the pizza. How gross - I was disgusted to say the least. The image below is how we received our pizza. ~Kirstyn

Store was a total mess. A lot less crowded, Assumingly because nothing's a dollar anymore, some items labeled under $5. If I wanted that I could go to that newer place what is it. 5 Below? Used to love this store / chain but not so much anymore. Sorry y'all, do better. ~Fred

Very bad business practices. Stay away. I Definitely do not recommended to anyone . Do your self a favor and find someone else. ~Adam