Best bank in Union City, Georgia (GA) 2024

The Bank "Manager" Charles is the most unprofessional and incompetent person I have ever dealt with. I deposited a check today that was issued by Truist and he would not allow me to withdraw money from the check even though he told me there was not a hold on the check. When I mentioned that he just told me there wasn't a hold on the check, he just kept repeating "I've deposited your check" and walked away. This goes back to a couple of days ago where he simply did not know how to handle my issue and I had to go to another branch to get it taken care of. He's likely just embarrassed because he doesn't know how to do his job and he took it out on me. I am going to ensure that something is done by Truist about him because of how I was treated and his utter lack of professionalism and incompetence. Charles, you should be managing the convenience store across the street from your branch. All of this being said, Chrystal at this branch is an absolute joy to work with and really should be managing this bank. ~John

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BEWARE: this location is only useful for ATM usage. Although its somewhat updated on the outside the inside feels dull and deserted. This location has no staff: two observed. The staff dress attire is extra comfortable and lacks the minimal of business casual. The Branch Manager Willie Miles is overly confident,lacks customer service, and manage the property with favoritism. I've been in the branch twice and each time; I WAS DENIED access to my own money. I will be switching banks very soon. ~Shenikka

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