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Wells Fargo Bank in Union City (4640 Jonesboro Rd, GA 30291)
About:
Wells Fargo Bank is located in Union City (Georgia state) on the street of 4640 Jonesboro Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-964-2396. You can get more information from their website: https://www.wellsfargo.com/locator/bank/4640__JONESBORO__RD_UNION__CITY_GA_30291/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC09559. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 33.568600, -84.540836. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Amber
Unethical!! I use this branch for work. They are using an old COVID sign in order to justify the lobby being closed for drive thru only. Once I got to the window, the teller told me I needed to come back another time because my deposit slip was wrong. I instead asked for a new slip and drove around again, so the people behind me could be helped while I complete the new slip. I went to a different lane the second time. The drive thru line was really long. A man I'm assuming was the branch manager, (tall, dark skin, accent, short dreads or braids) asked how I was doing, I responded "frustrated". He says that's not an answer and asked me a second time. I repeated "frustrated". He returned my deposit and told me I was banned from the location and needed to take my business to the Old National location. He said he'd call my corporate office to explain why. I called customer service but no manager was available to take my call.. So here I am. What if people want to open a new account? Apply for a loan? What kind of business are you running here Wells Fargo?
11.2022Shenikka
BEWARE: this location is only useful for ATM usage. Although its somewhat updated on the outside the inside feels dull and deserted. This location has no staff: two observed. The staff dress attire is extra comfortable and lacks the minimal of business casual. The Branch Manager Willie Miles is overly confident,lacks customer service, and manage the property with favoritism. I've been in the branch twice and each time; I WAS DENIED access to my own money. I will be switching banks very soon.
10.2022Ms
This is the WORST customer service I have ever experienced. The branch manager Willie Miles speaks to the customers in a very intimidating and disrespectful tone on the regular. Then he have the nerves to refuse to service the customer once they say something about him being disrespectful. The sad thing about this is there are tons and tons of bad reviews about WIllie Miles on several different platforms, however Wells Fargo continues to have him employed and disrespecting and refusing to help the customers. This behavior is very tacky, ghetto and unprofessional and unacceptable. This behavior is only allowed in this branch because of its location. When I visit the locations by Perimeter and Lenox Mall... its a totally different level of customer service and respect. People deserves to be treated fair and with the upmost respect regardless of the location.
10.2022Dustin
I went to this location as it was the closest to me to have documents to be faxed per their claims department. When I arrived, there were only two customers in line, one banker with a customer, two tellers one for the front and the other for the drive through and two other people that appeared to be bankers as well with no customers in their or the offices. I was told by the teller when I arrived around 10:45am that no one was available to fax some documents that she wasn’t sure if they did or not. When she advised me of this, I turned around to look at the two people sitting in the offices not doing a d@mn thing. I look back at the teller and then look around and there was only one other customer being assisted by the drive through teller. I’m confused as to why the teller couldn’t fax my documents to the claims departments per the claims department that stated, I need to go to a branch and they will not “can” but will fax over the documents for my dispute. I was asked if I could come back at 12, why so I can be told the one banker and two other people that appears to be bankers can go on break or become busy because one or all went to lunch at 12? I simply needed documents faxed over, that’s all I needed done. I was also on the phone with a claims rep and hopefully she documented the situation as she stated and deeply apologized after further explanation. I really hate the south side of Fulton county.
09.2022Faith9
Hello everyone, We must continue to keep a very close eye on our banking transactions Big And Small. Without the customers there would be no bank. I am in the middle of 2 banks . So far pin pong is being played. I made an (electronic) payment that no one can find🤔 Make sure all of your transactions are made before they close your account and give you a new one. ( funds my not be carried over). Although the bank manager Will Miles is not in the credit card department, he is trying to help resolve this matter. ❤️🙏🏿❤️
09.2022Big
Clueless from top to bottom. I was trying to close my sister account due to her passing, I made a appointment and was told what to bring. I brought all documents and they didn't have me scheduled saying they don't have anyone available for another week.
09.2022carl
I am convinced that this is a branch of all trainees, or that this is where old wells fargo employees are sent to die. I can never get them to answer the phone. this branch does not show if they are open at the moment , on their site. every time i go, they are closed , lately ,though THAT part is on me. they can never do anything but handle very simple deposits. I go to banks all over atlanta and never have any trouble with anything. Just this one branch. I try not to ever go there, but they are right next to me ,so I eventually give in and try again.
03.2022azina
Jasmin Hester is so polite every time I come inside the branch she greets me and my son. She is always professional and kind.
03.2022princessdull2004
Came to this Wells Fargo location because of a transaction that needed to be completed immediately. I went to different locations but none was able to help because they said I needed to make an appointment. When I got to this Union City location, the staff was so willing to help me immediately. Will Miles stepped in to help when the person I was initially working with ran into some difficulties. Without their collaboration, my transaction wouldn’t have been able to happen and I would’ve missed my deadline. Thank you for the great customer service provided. From A.M
11.2021CM
They have the worse customer service I've ever experienced. I tried to make a deposit for a business account, they did everything they could for me to not deposit the little 47,500. I had to overnight the check to Charlotte so they could deposit in a Wells Fargo there. When I visit other branches in Cobb or North Fulton, I don't have deposit issues. The worse Period.
11.2021