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Truist in Union City (4601 Jonesboro Rd, GA 30291)
About:
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Truist is located in Union City (Georgia state) on the street of 4601 Jonesboro Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-282-3093. You can get more information from their website: https://www.truist.com/branch/ga/union-city/30291/4601-jonesboro-rd. The coordinates that you can use in navigation applications to get to find Truist quickly are 33.568519, -84.537215. Scroll down to find out opening hours, reviews and other important information about Truist.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Raheem
Very unprofessional I waited One hour to be seen then it took three hours to complete open up my account. Weeks later The account was closed everyone in here seems like they just been chilling. The bank is normally empty but there’s always still a wait . Take your money to a different bank what they make you go through to open up an account is way too complicated and nobody seems to wanna work
11.2022Ernest
Ayanna, Tyanna, Sophelia, and the branch manager, Charles, did an OUTSTANDING job with our requests. They introduced us to services that we were unaware of and helped us to maximize our current services. FANTASTIC staff!!
10.2022John
The Bank "Manager" Charles is the most unprofessional and incompetent person I have ever dealt with. I deposited a check today that was issued by Truist and he would not allow me to withdraw money from the check even though he told me there was not a hold on the check. When I mentioned that he just told me there wasn't a hold on the check, he just kept repeating "I've deposited your check" and walked away. This goes back to a couple of days ago where he simply did not know how to handle my issue and I had to go to another branch to get it taken care of. He's likely just embarrassed because he doesn't know how to do his job and he took it out on me. I am going to ensure that something is done by Truist about him because of how I was treated and his utter lack of professionalism and incompetence. Charles, you should be managing the convenience store across the street from your branch. All of this being said, Chrystal at this branch is an absolute joy to work with and really should be managing this bank.
08.2022Mr.
I don't give bad reviews for 1 bad experience. BuT Every single time over 10 times is ridiculous. From conflicting schedules of branch hours and actual hours, unprofessional, slow, not friendly and the best one yet, at 10 a.m. not enough money to cash a $5k check! Changing the name did nothing good for this branch and their customer service. Hopefully it will get better.
08.2022Tiera
The branch manager here is a complete 🍆. Super rude and talks over you. He doesn’t listen to understand, he pauses to reply. That was apparent to me when he kept asking me the same question over and over until I could literally tell through his body language he actually listened, and then he understood. If you were a Suntrust account holder I suggest you find another bank to bank with because Truist double charges you for balances already paid AND going into a branch is useless because the reply to all of your questions is “we don’t handle that here”. So basically the branch is just a walk-in ATM.
07.2022Valerie
It is a wonderful experience at this Bank, Crystal Is a Awesome person, She dose great 👍🏽! They all are friendly and Concerned. It's clean and Beautiful inside. Wonderful atmosphere!!!! ❤ Love doing Business Here.
06.2022Dawn
I would not recommend this location. Some of the staff are quite rude. If you call in to get answers be sure to call back and follow up to make sure the info you were just provided is accurate. A banker provided incorrect info and I drove to the location only to find out info provided was erroneous. No apology or remedy to situation just an oops. Sad that you have to go outside your community to bank and get good customer service.
05.2022Javon
Omg, I got through so quick, literally within minutes!!.. I was shooked. Inside the bank tho was clean and the rep was very polite.
05.2022K
Ghetto branch always having issues. Customer service doesn’t answer the phone Suntrust went downhill. My family and me plan to to try a new bank
04.2022nicole
(Nikeya Wheeler) is useless and doesn’t do her job properly per the customers needs. As a business client, I’m highly dissatisfied with her customer service and lack of relevant conversation to ensure that my transaction was done properly. Due to her talking unnecessarily and continuing to ask about the personal nature of my business, she processed my transactions incorrectly without fully understanding what I needed. Because a customer doesn’t feel like discussing personal business, is none of a tellers concerns. If you ask for something done, do it right and stop making dumb small talk about someone’s business that doesn’t concern you or the job that your are carrying out to assist a customer. Terrible experience. Won’t deal with her again and she shouldn’t be in customer service period. I wouldn’t hire her dealing with customers in the manner that she does. What an ignorant individual.
11.2019