Best oil change service in Addison, Illinois (IL) 2024

Man. The manager/ supervisor & employees save me. Very understanding. Told them my situation , and they completely worked with me. I’m blessed to have came here today. Customer service %100. Highly recommended Services: Oil change, Steering & suspension repair ~Slow

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My car was taken to Midas in Addison for an oil change as they have an ongoing BOGO free deal for oil changes. While making the appointment I specifically asked Chris will this be the free or chargeable oil change, to which he replied “this is the free one.” So I said “thanks, just checking to make sure I don’t need to send anyone with money.” My car was taken to the shop around 12 o’clock, after 3 hours, my sister receives a bill for $1,191.66 for a brake change, serpentine belt change, and fluid flush and noted at the bottom of the receipt that I authorized this. I did not receive a call as I was working and the number in their system is still inaccurate after being told to change. I did not authorize the maintenance. The owner then checked their history, proving that the “suggested” maintenance had been previously declined as well but will do nothing to assist with the faulty charges made on Chris R’s behalf. This is TERRIBLE business. And a rip off! How does anyone feel justified in looking at a young female and thinking “oh I’m going to completely rip her off today.” This is sickening. As a business they should directly receive authorization from the owner. Our phone numbers are on record and in previous situations even when my car is taken there by other people I typically receive a call for authorization. This is not good business whatsoever. Service: Oil change ~Rashundra

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Cassidy tires is awesome! We had an excellent experience at their Addison location. We needed four new tires and I spoke with someone at 11am. By 330 I was driving away from their shop all finished with a nice smooth, quiet ride home. Their customer service and the guys in the shop were pleasant, efficient and their pricing beats all other places I called including Firestone and Just Tires. Go to Cassidy! You won't be disappointed. ~Kelly

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