My car was taken to Midas in Addison for an oil change as they have an ongoing BOGO free deal for oil changes. While making the appointment I specifically asked Chris will this be the free or chargeable oil change, to which he replied “this is the free one.” So I said “thanks, just checking to make sure I don’t need to send anyone with money.” My car was taken to the shop around 12 o’clock, after 3 hours, my sister receives a bill for $1,191.66 for a brake change, serpentine belt change, and fluid flush and noted at the bottom of the receipt that I authorized this. I did not receive a call as I was working and the number in their system is still inaccurate after being told to change. I did not authorize the maintenance. The owner then checked their history, proving that the “suggested” maintenance had been previously declined as well but will do nothing to assist with the faulty charges made on Chris R’s behalf. This is TERRIBLE business. And a rip off! How does anyone feel justified in looking at a young female and thinking “oh I’m going to completely rip her off today.” This is sickening. As a business they should directly receive authorization from the owner. Our phone numbers are on record and in previous situations even when my car is taken there by other people I typically receive a call for authorization. This is not good business whatsoever. Service: Oil change ~Rashundra
auto repair shop
brake shop
muffler shop
oil change service
tire shop