Best cell phone store in Berwyn, Illinois (IL) 2024

Just went in this morning to try to get a new phone, been using metro for years, I broke mine before my upgrade was due, so was informed that I'd be paying retail on new phone. (Expected) retail was around $280.00. At check out my total was over 400$ to "activate plus fees." That sounded outrageous, as well as the phone I wanted wasn't in stock. They offered me a cheaper phone they had in stock retail 180+-, total came to over 300$. I left without buying either. I went to a different metro, explained what happened and was told about multiple complaints of dishonesty . Bought original phone I wanted, activated and case for around 300$ I'll never use this Berwyn location again. ~Matt

I am very satisfied with this location even more with the person who helped us out named Luis. He is a great example of going above and beyond and reassuring us on anything if there’s any confusion. What caught my surprise the most was that he followed up with us 2-3 weeks later! Asking us how are new phones were.. definitely wasn’t expecting that but it just goes to show that he actually cares. Thank you again Luis! ~julio