cell phone store
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Metro by T-Mobile in Berwyn (6969 Ogden Ave, IL 60402)
About:
Wireless provider supplying phones, no-contract plans, accessories & repair services.
Metro by T-Mobile is located in Berwyn (Illinois state) on the street of 6969 Ogden Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17089567666. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10279790. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 41.826007, -87.796669. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Matt
Just went in this morning to try to get a new phone, been using metro for years, I broke mine before my upgrade was due, so was informed that I'd be paying retail on new phone. (Expected) retail was around $280.00. At check out my total was over 400$ to "activate plus fees." That sounded outrageous, as well as the phone I wanted wasn't in stock. They offered me a cheaper phone they had in stock retail 180+-, total came to over 300$. I left without buying either. I went to a different metro, explained what happened and was told about multiple complaints of dishonesty . Bought original phone I wanted, activated and case for around 300$ I'll never use this Berwyn location again.
03.2022greatest
I was coming to try to switch from at&t to metro and bring my 4 phone numbers over but I went there and the door was locked for like a hour. This was very unprofessional, I will be looking into contacting corporate over this.
10.2021Dave
Had to bring Gramps in today for a new tempered glass because he broke his. Mary greeted us when we walked in and helped my Gramps out. Customer service was outstanding and we both left happy! Thanks Mary.
09.2021Art
This was the most important moment for your company.. The female clerk was the most informative person for your company, and told me short cuts I never thought I'd had, let alone the saving, time and money I will save with your company. Thank you
07.2021Paul
DNA long-term customer of MetroPCS you would think that upgrading your phone did you get a decent price but their phones have become outrageously priced overpriced and so I'll just have to stay with my old phone rather than to spend 300 400 or $500 for a phone that's rather ridiculous
07.2021denise
Don't go to the Ogden Ave store in Berwyn. The Manager Joel has no clue what he's doing. He told me they do 3 month financing at 0 interest and then just pay it off. I made the 3 payments and called the # he gave me for the payoff turns out it's smart pay and they wanted $60 more then I owed. When I called Joel ( THE MANAGER) he said he didn't know they charged. If I would have known it was through smart pay and not Metro I would'nt have done it. BYE BYE Metro. PS They never answer the phone anyway.
07.2020M
I brought a SIM card the 13 of March the sim didn’t work since activation paid a total of $81.63 even though the sim wasn’t compatible with the device imei number used to activate the sim with. Paid for a phone service that I never used since timing of activation & can’t receive no help on anything that would satisfy the customer who’ve already paid money for phone SIM card plus activation metro pcs is no good & definitely money hungry because all they talk about is buying buying what about what I already paid that no customer service representative is able to properly help with . I’m very upset & metropcs should be sued cause at the time of purchasing the SIM card & activation I wasn’t properly informed the sim was activated with the first incompatible device imei number & I couldn’t just put the SIM card into an actual metropcs phone because the sim is tied to an incompatible imei number. All I’m saying is metropcs & cricket at certain locations is crooked & is not properly professional or helpful the manager is even careless & doesn’t care or consider what the consumer is out of.
07.2020Modesto
This store is garbage! All they know how to do in there is to rob people when they come in to buy a phone my father went in there to buy two phones that were supposed to be free and ended up with a $470 bill from some financing company!!!! 300.00 in cases and memory cards And when I went back with my father to get a refund, the unprofessional sales rep handed me an 800 number to call, Karma will get this these people!
07.2019Jessica
Today is 3/14/2018 I went into this location to get an upgrade phone for my daughters Birthday. Jocelyn & Paola were very helpful & professional. Answered all our questions on all their products. They also gave us a great deal and made my daughters birthday awesome. Thanks girls!!! I recommend this place and give the staff 2 thumps up.
07.2018Christina
Very very friendly staff. I went in looking to add a line with a girl named " jocey " and "moe" they right away welcomed me and made me feel like a valued customer. They took a look at my fathers account and mentioned they could lower his bill on a monthly basis and get him a new phone. I was shocked and confused. They broke down how the promotion worked and answered all my questions. They made sure to transfer his contacts and pictures, going above and beyond to make sure we were being well taken care of.
07.2018