Just went in this morning to try to get a new phone, been using metro for years, I broke mine before my upgrade was due, so was informed that I'd be paying retail on new phone. (Expected) retail was around $280.00. At check out my total was over 400$ to "activate plus fees." That sounded outrageous, as well as the phone I wanted wasn't in stock. They offered me a cheaper phone they had in stock retail 180+-, total came to over 300$. I left without buying either. I went to a different metro, explained what happened and was told about multiple complaints of dishonesty . Bought original phone I wanted, activated and case for around 300$
I'll never use this Berwyn location again. ~Matt
cell phone store