Best bank in Downers Grove, Illinois (IL) 2024

I stopped in there last week to get some help with one of my card accounts I was a bit frustrated but then I was greeted by Edward Sheehan he assured me he would take care of the issue and he did he also followed up with a phone call he was super professional and truly cared about my issue I appreciate he went the extra mile this is what great customer service is! ~C

This bank has the most unprofessional loan officers I have ever dealt with. Misquoted a loan by $150, did not communicate so had 2 separate appointments set up that were cancelled without notifying me. Worse service ever. Will travel to another brand if I have any business to conduct. Terrible communication skills and completely uncaring. ~Nancy