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PNC Bank in Downers Grove (7351 Lemont Rd, IL 60516)
About:
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
PNC Bank is located in Downers Grove (Illinois state) on the street of 7351 Lemont Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16304351400. You can get more information from their website: https://apps.pnc.com/locator/location-details/illinois/downers-grove/60516/00836071/downers-grove-south?lnksrc=branch-listing-website. The coordinates that you can use in navigation applications to get to find PNC Bank quickly are 41.753516, -88.012263. Scroll down to find out opening hours, reviews and other important information about PNC Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Stella
The branch manager is great. However the customer service stops there. They must have some pretty large corporations as clients because as a small business owner they really fall short on any customer service. They never return calls and employees say they are in the office but nobody ever get's back to you. It's been over a month I called four times to one department no response. Months of hassles and missing employees in other areas. I can go on and on but I have better things to do. Over all I would say this bank doesn't care about their customers. Don't bother ordering checks, it will be a waste of your time and money. There are better choices available, take your time and look around some.
09.2021Jeff
Dan the manager is great! Had a question about an SBA loan and he told me he would look into it and call me back the next at around 10 am and guess what he did! He answered all my questions too.
09.2020Rama
If you want to ruin your day, go to this place and ask a question. Everyone doesn't know what are they doing there. Today I went to ask about unknown transactions on my account, the guy was clicking computer for 5 minutes and answered " Honestly, I don't know.., come back tomorrow.." Seriously??? A year ago, I needed to transfer money, I went 2times and after 2nd time just gave up and went to different location. At that time lady was saying " Sorry i dont do this a lot, I think my username is locked.." LOL i think even high school student is more responsible than these ppl working there. Worst bank ever!!!
09.2019Nancy
This bank has the most unprofessional loan officers I have ever dealt with. Misquoted a loan by $150, did not communicate so had 2 separate appointments set up that were cancelled without notifying me. Worse service ever. Will travel to another brand if I have any business to conduct. Terrible communication skills and completely uncaring.
09.2019Michael
Good bank.
09.2018David
Worst bank branch I've ever dealt with. Numerous problems. Incompetence abounds. Customer service/relations is terrible from their Personal Banker and especially the General Manager. It took their District Manager weeks to rectify a situation for me after she ignored my calls for a week and finally returned my call and was flat out nasty to me. Don't go here!!!
09.2017Mary
I agree this one sucls...they make u pick a star..I pick no star....to put ur opinions u have to pick a star.....people..really....and the one who said best bank ...must be a relative to someone in the bank...
09.2016Sheila
I always receive a great service from pnc.
09.2016Milano
I AGREE THIS IS THE WORST PNC BRANCH - SPECIALY TELLERS AND BRANCH MANAGER NOT EVEN RESPONDING TO ANY COMPLAINTS , NOT FRIENDLY , BAD ATTITUDE AND POOR COMUNICATION SKILLS
09.2015Serena
worst brach ever!!!! i hate this bank so much!!!!! the people have no clue what they are doing IN THIS LOCATION!!!! I have had fair customer service in Lombard. But this one is the WORST!!!!!
09.2014