Best post office in Gurnee, Illinois (IL) 2024

The Hispanic female working the front counter with bleached hair is rude and seems unhappy to help customers. I came in to pick up my hold mail, and she stated that there wasn’t any mail on hold for me at my address. I asked what I can do as I no longer live at the address I had the mail on hold for. Luckily, I have the post masters direct phone number. When I asked for it, she said “you can just call the 800 number on the website.” After that, I read back the phone number to verify and she looked at me and just gave me a dry “uh huh.” For someone being paid by tax dollars and with great government benefits, she is extremely u happy with her job. ~Ana

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I love supporting this family business!! They are EXCELLENT with customer service and have been outstanding with my special requests for shipping art all over the US. Their friendliness, attention to details, professionalism, and expertise are absolutely THE BEST. I am always greeted when I walk in and every question is answered with respect. In addition, they are fast, accurate, fair, and above all very careful with my shipments. I trust them completely to manage my shipping. ~Kendra

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