So the last few months have not been ok. I love this location but y'all need to adjust what yall are doing they put 8 cheese burgers, a 20 piece nugget, 2 large fries, napkin's and 4 honey mustard in one bag. Y'all are upsetting people. This is what was left of my "food" kids are more mad then me. Not ok McDonald's. This would have been just a call. But y'all don't want to your phone. Not my fault 100 u. ~Kimberlie

Sat in line to have the people who arrived after me on drive through be acknowledged first. Teller referred to them by their names so clearly they were more important than whatever business I had. ~Kevin

Lexus of Rockford went beyond reason to win me over as a new and happy owner. After being a long time BMW owner buying my first Lexus was smooth experience. From Christian's low key nonpressured sales to Ben working after hours to find me a great finance package, beating the one I had already secured. Their sales staff ensured my time was valued and the results were positive, nothing like my previous car purchases. The service dept was also fantastic. I dropped my car off for couple hours of service and upon returning and finding it wasn't ready they told me to just take their car home and they'd deliver mine when they finished, (35 miles away). What a pleasant response. Again so polite and professional. So far, I'm finding everything about this dealer to be great and one I'd readily recommend. Thanks much! ~Kurt

I have been coming to this bank for about five years now. Their service has definitely gone downhill since I started going to this branch. I went through the drive-through and spent almost 20 minutes waiting for a full transaction. I needed to get a cashiers check, and sent up my two forms of identification to one clerk. In the middle of the transaction they changed out clerks and I had a different person. This person then disappeared for about 10 minutes, and I saw a food delivery driver with Taco Bell and the second clerk stopping outside to grab their lunch. After several more minutes of waiting, the first clerk I had finally pops back up on the screen to complete my transaction. All of this seemed incredibly unprofessional. ~Sarah

I have shopped at Body Dynamics for the past two decades. A 17-year-old treadmill that I originally purchased from Bob just bit the dust but had a new one at my house in just three days. I cannot say enough about their their knowledge and helpful guidance in purchases. Additionally they have great pricing lower than other stores. Dr.Miller ~Richard

What a godsend! Helping a senior update his bathroom and I needed help!!! We met with Jeff Gulik today and I cannot emphasize enough how thoroughly he knows the products Ferguson offers! A beautiful showroom with items you won’t find at the boxes! We had an appt solely for lighting and with Jeff’s knowledge, we left with a complete package for all that we hadn’t finalized. Thank you Jeff for the extended time you spent with us. A definite above and beyond service. ~JoAnn

Seems like every time I find something, there's no price tag on the item and they won't sell it to you. It has to go back to be priced and the item comes out the next day. Small nik- knacks use to be .89 now they are priced 1.98. A lot of items broken or missing parts and the still want 4.99 to 19.99 for them. ~Kim

Cool, cheap, they have good movies...can't live W/O them! That's why I love their reserve option on their app. I can find where the movie is available at & pick my movies out & pay for them too. Then I can pick them up when I want & not have to worry about them being gone when I get there. No more Fri. & Sat. nite races to get the movie I wanted to see all wk. Please hit the like icon, TY. ~Jeni