Best cell phone store in Shorewood, Illinois (IL) 2024

Stopped by the store. The team was very friendly and helpful. They took the time to explain my options and were not pushy when I declined to upgrade at this time. AT&T coorprate take note on a how a good team functions. One thing I noticed, which is not the fault of the team, was that the windows were extremely dirty. I recomend using Fish Window Cleaning out of Joliet! ~Heather

I went in to add one line for my little brother and they added 2 lines. when I needed one they wouldn't remove the line said I need to call 611 to do that which make no sense. I used to work at tmobile for 3 years and they did it to increase there numbers. Thats a shame they need to cheat customers to make numbers. Then I went to pay a bill and they told me call 611 again 2 months later. I wanted to pay my bill early and the app wasn't working so I went in and they turn me away. I won't be coming back to this location again. I'll drive the extra 10 min to a better one that can help customers. ~Matthew