Best gift basket store in Cedar Rapids, Iowa (IA) 2024

ZERO STARS!!! There is a reason that this place is rated 2.8 stars. And I am shocked at that. I was online trying to order white chocolate covered strawberries for my daughters 17th birthday when I called to just confirm that I would be able to pick them up at 5:15 because online it only allows me to select 5:00 as a pickup time. The gentleman working today on 4/22 at 3:47 p.m. is the rudest customer service representative I have ever spoke to in regards to me purchasing from something from a store, I hope for the sake of your business you are not the owner. My boyfriend orders me arrangements from you every single month. Sometimes multiple times a month... Well he used to because we are no longer customers! If you don't want to work and customer service then you should probably quit your job🤷🏽‍♀️ I've noticed for quite sometime this is a continuous problem with the SAME guy losing the company customers so maybe actually fix the problem instead of posting on here that you'll take care of it and then never actually doing so. ~Robin

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I love ordering hand soap and my body wash. I however am not happy on the fact they do not pack their boxes and just threw the products in the box. Plus the fact my boxes were opened when delivered to me. I was missing some products along with some still in package and half empty. I was happy customer service made it wright with me. I just hope it is not a trend. ~tammie

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