Days after getting an oil change from this specific Valvoline my car was completely out of oil. After taking a closer look, it was obvious that they did not tighten the oil filter tight enough and all the oil leaked out. After speaking with someone at Valvoline they proceeded to go to the mechanics shop that I had it at and take it upon themselves to get into my vehicle without the mechanic being preset. After they got into the hood of my car, my oil filter magically became tight. I have the manager from Valvoline on video showing him getting down in the hood of my car without the mechanic being present. I NEVER gave him permission to get or look at my vehicle without the mechanic being present. In fact, I specifically told him that he had to wait until the mechanic was home. Because of their mistake it completely blew up my motor. They claim they had nothing to do with it but my car was perfectly fine before getting my oil changed there. I’m a mom with 3 kids and that was my only vehicle and now I have no vehicle at all because they refuse to pay for their mistake. The tow truck driver that came to pickup my car even said that he has personally towed so many vehicles because of this Valvoline location messing things up with peoples vehicles! Do NOT take your car here!! ~Ariel
oil change service