Best auto parts store in Portland, Maine (ME) 2024

Disappointed! I ordered a mirror for my 2015 Subaru Forrester not exactly a rare car. Was told it would be new glass with a new heated backing plate that just snaps in. Piece comes just glass will not work. Go to get a refund they charged my $9 for shipping will not refund. Is what it is and I would be fine but I feel I was lied to multiple time never was I told there would be a freight charge to simply order the part I need. Will not use them again ~Ian

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A friend recommended Paulin's to me and I cannot say enough about it! I am really happy with their customer service and quality of care they put into their work. My car had a tire with a slow air leak...I called ahead to see if they had any time to look at it. They weren't booking appointments for another 3 days but told me to stop by and they'd see what they could do. 4 hours later they had a new tire put on my car and it was ready for me to pick up! I was blown away by their efficiency and the clear communication all the way through this process. I was able to pay over the phone as I was still at work when the car was ready, and I picked up my car later in the night. They left the keys for me and even had a protective floor mat and plastic covering draped over my seat! This attention to detail speaks volumes to me about how much they truly care for their customers. I feel so thankful for this place, and their prices are extremely affordable, too. Greg made my experience super easy. Thanks for all of your help, Greg! ~Derek

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