8 Best cell phone store in Baltimore, Maryland (MD) 2024

Quan Was super helpful. He was working alone and still very welcoming, professional, courteous, and helpful! Would go back again for the exceptional customer service. ~Molly

I wanted to see how my bill would change if upgraded my phone. I walked into the store to see if someone could help. There was a woman who was able to help me almost as soon as I walked in. I let her know what I was looking to do. She led me to the back desk then walked into the back room for a bit. Once she came back out, she kept switching between the work iPad and her personal phone. It took her a few minutes to even ask for my info to look anything up. She said that the iPad just kept taking forever to load. It took overall 15 minutes to get a new quote and her handing it off to another person to help since she wasn’t able to give me the answer. At that point I just wanted to walk over to Verizon and just see how much it would cost to switch carriers. I’d rather pay more for my monthly bill to have better customer service. ~Kayla

The caucasian lady that's always in there was very helpful. Took my info and led me through a process successfully. ~Romey

As always the ladies who work here are top notch. ~Jesus

I love this location Taneshia and Moe were very friendly I love your customer service!!!!!! ~Saundra

I spent all morning trying to locate the number to Boost in Mondawmin Mall only for it to be not in service. They really need to update there system & have correct numbers. Sad, that you're unable to call but gotta try to get to the location because you're unable to reach by phone. ~Sabreena

Helping pay when the customers didn't have all the money . Resonable and worked with the customers. ~Rochelle

Excellent Customer service and good quality products ~Faisal