Best shoe store in Nottingham, Maryland (MD) 2024

So i places an online order and never was notified if it was ready or not. I go online to order tracking and it says it’s cancelled. So i contact customer service they say it’s due to it not being in stock. Mind you i was never notified of this and now she says my refund will take 3-5 business days. So i decide to go in store a few days later and look for that same shoe just in case or something similar. To my surprise they have it in stock. I go to ring up and just explain i ordered online and that the price should come up what i paid online. Then the manager on duty wednesday at 7:20pm (didnt catch her name) comes over and i explain again. She very abruptly says its not that we didnt have it in stock but it was never picked up. I said i never received an email it was ready and she said well they dont deal with the emails. Then says after 5 days it gets cancelled. I told her i placed the order monday so it was not over five days. She proceeds to ask me what i want to do. I said just buy these shoes and get them for the same online price. She tells the cashier to ring me up. I was very disappointed in the managers customer seevice, not even an apology and then very rude overall with this experience. The young lady ringing me up was very nice but this store could deal without that rude and condescending manager. ~Sarah

shoe store fashion accessories store

Always a pleasant experience when shopping here. Sales are always present. Good deals are readily available. You can do your one stop shopping here-as they have plenty of inventory of clothes, shoes, towels and other household items. The store is always clean. Employees are helpful and speak when they see you. Only critique is more lines have to be open for checkout. ~Brandon

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