Best cosmetics store in Towson, Maryland (MD) 2024

This pharmacy is completely disorganized. No one picks up the phone. As it rang, I walked into the store and no one was attempting to pick up the phone. Boxes are everywhere and some techs seemed genuinely confused. My order was non essential, but if it was, I would double and triple check my medication upon leaving this location. Luckily this isn’t my primary pharmacy. Additionally, I was not here for any type of vaccine, but I definitely wouldn’t consider this location. The same medical waste box and Medical disposables were displayed even the next day. Photo taken a 9 am right when the pharmacy opened. I’m No healthcare professional but it Doesn’t seem sanitary IMO. I wouldn’t want any type of vaccine with a box of used gloves and old needles next to me . ~Cj

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I was greeted after walking in but then the lady who may have been the mgr. asked the older gentleman to help me. He was kind and seemed knowledgeable but also appeared preoccupied and continued to walk off and in the back as I was trying to get feedback. Customers should feel valued and have employee's undivided attention while personal phones and other items should take the back seat. ~Pretty

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I put in a refill for a daily necessary prescription days ago. If I miss 1 day, I will begin to go through withdrawal. My prescription was not ready the day they said it would be, nor was it even ready the following day, leading me to go through withdrawal. This is absolutely unacceptable as it affects not only my health and livelihood, but also my career when I have to leave work because I’m throwing up and having cold sweats and dizzy spells. I am actively losing money because they couldn’t fill my prescription when they said they would; not once, not twice, but THREE TIMES. My husband had to leave work to pick it up because they said it would be ready when he got there, and it LITERALLY STILL WAS NOT READY and they told him to come back. When he returned? Still wasn’t ready. Absolutely fed up and livid. ~Coda

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7 months ago I had a very negative experience at this store. Customer Relations responded to my review but do not be deceived: ABSOLUTELY NOTHING WAS DONE. You get an email asking for details of your purchase and appointment. It's all there in their system then they leave it up to you to follow up with the store manager for a resolution at which point the manger will tell you to go back to Customer Relations. So you became a soccer ball until you're discouraged to take it further. ~Rachel

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