Not only have I witnessed the manager being rude to customers, he treats and talks to employees with an attitude, nasty tone, and disrespect as if they’re below him. Zero stars isn’t a possibility and if negative stars were a possibility, I’d give it. There are other Cvs stores where the management is way better and I’d recommend those locations over this one any day. Don’t waste your time shopping or working here. A new store manager is needed. ~Jay

Is it POSSIBLE to give ZERO STARS? I always use the mobile check out feature of the 7-Eleven app whenever I visit 7-Eleven. I used it here, and couldn’t find the kiosk to verify my purchase. I thought maybe I missed it, so went to the counter and was told they didn’t have mobile checkout. I have been to a location which did not, and the app did not present the option to use mobile check out. This was clearly not the case, as the transaction was processed, a receipt was sent to me, and the money was withdrawn from my bank. I thought perhaps there’s was broken or they didn’t like it so they wanted to personally see the receipts, so I showed mine and started to leave. The cashier pointed to one item and asked “did you pay for that?” I said yes I showed you the the receipt here it is again and it says two items and I set them on the counter and pointed at them one at a time. she called another employee over, who said that they didn’t have that, and that I need to pay him. I said 7-Eleven has taken my money so these things belong to me. I offered two options, thinking all he needed to do was contact his headquarters and figure out what’s going on they would probably reimburse him or take whatever steps were necessary. Option one was I would be glad to show him the receipt again and leave with the items that I had paid for. Option two - He could refund my purchase price and I would be happy to return the items. His response was to snatch the items one off the counter right in front of me and one out of my hand. I said wait those are my items I paid for them and I showed you the receipt they are mine you’re stealing from me and I should call the police. He said go ahead and call. At that point I stormed out of the store, embarrassed because I’ve never been accused of stealing anything, and decided to write this review to warn others off from this thief! ~Scott

THIS IS THE BEST 7-11 IN BOSTON. THEIR TAQUITOS ARE STRAIGHT BUSSIN AFTER A LONG DAY OF PLAYING LEAGUE OF LEGENDS AND THE EMPLOYEES ALWAYS RESTOCK OUR FAVORITE $1 ARIZONA ICED TEA. 11/10 SERVICE ~Tristan

Evil bureaucracy does not let you cancel their CarePass subscription. I don’t recall signing up for this and generally avoid any monthly fees. At any rate, I realized that they have been charging me monthly for years. I call to cancel. Lines busy. Not even “sorry, it’s a long wait”. It’s just “we don’t do this by phone, try online”. But I haven’t made an account online. I use the email that CVS has, and no record of CarePass (not connected to email? They just have my credit card info and are going crazy?). So how am I supposed to cancel? I can’t online and they literally are not supporting phone calls right now. And they obviously know I haven’t used this and have no problem charging me for years. ~Andrew

Its a nice CVS, very big has lots of convenient stuff but why don't they have gloves? ~java

They sell boston shirts here. Also screwdrivers. Which is what I came for. Its all the way in the back near the pharmacy section. Also there is a vault looking section with the history of Walgreens or something in the back towards the makeup. I saw packed sushi and liquor, also more touristy Boston magnets and keychains. ~Juma

A pretty standard 7/11. It carries a lot of the basics although of course you're limited in brands and selection. It's perfectly fine if you need to just grab one item really quickly and Target is too far/closed. I also usually find it pretty well-stocked; I've never had to leave because they were out of what I needed. Staff is staff—they weren't overly friendly but they weren't rude either; they're just there to do their jobs which is fine. The only real downside for me is that there are sometimes sketchy people hanging around and I wouldn't feel comfortable coming after dark. I have never been here in the early morning or late at night, so unfortunately I can't comment on the hours either, as others have claimed that it's not actually open 24/7. If I had to go to a 7/11 when it's still dark then personally I would prefer the one in Kenmore Square; there are also some sketchy people in that area but it's busier and has more foot traffic so at least you know you're near others. ~Alyssa

Great local spot. Good quality food. Pleasant service. I've gone here a "few" times and have tried different things on the menu. The French Toast is a best seller for me. The Cinnamon swirl pancakes, delicious. The Beet/Arugula Salad is pretty good as well. Home fries were good, french fries are fine. Vegan burger good, enjoyed it. Chicken sandwich was said to be really good, by the chicken connoisseurs in my party. I pretty much go here for brunch or light fare. Worth the try. ~Stephanie

Citymail has been incredible. They are extremely communicative and put out wonderful material. We are very happy with their work. ~Magdalena

It's convenient however, they have roaches and they are expensive not much of selection euther ~Shawn