Not sure what you want. Thay have expert sales people who love guitars and other instruments. If you decide you want something else the return and or exchange policy is the best. Talk to the experts. ~Brian

Wow! They did an inspection and fixed my taillight for much less than I would’ve assumed!!! And the guy explained how he did it and everything. Will definitely use these guys again. Update: another bulb. Alex is amazing!!!! He explained things, told me what he does (everything), and overall seems nice and knowledgeable. Will use again definitely. ~Yimin

Young lady had great customer service and provided great information about my military discount options and limitations without even asking, you don't see that everyday anymore ~EL

These guys take care of me every time and have been for years. Best boots on the market ~Kev

Extremely unhelpful extremely unprofessional company and location. Staff had absolutely no goodwill could have easily solved an issue that the home office created but had no disposition whatsoever to do so. ~Diogo

Wire service works fine ~Tyler

Food is amazing the place is very clean for the most part tables are usually wiped down as soon as a customer leaves. The drinks are fresh awesome taste. A lil pricey but to be expected for the quality of the food and service. Atmosphere is great honestly my favorite Panera to frequent I drive from Boston just to go to this one every time. The food is always a hit for me ~Sylvester

I'll dream about this tea, it's so delicious! I'm sad that I'll have to come all the way to Braintree mall to get it but whenever I do come, I'll definitely get something from this place again! ~Mari

Victoria saved the day at the Braintree store. i called re: products & she helped me out! it made my pick up super easy. Let's keep Victoria at this location. very helpful & professional. 😀 ~Crystal