7 Best shoe store in Braintree, Massachusetts (MA) 2024

Without a doubt the worst customer service going. No one acknowledges you, speaks to you, looks in your direction. One girl held up the wall and had a sour look on her face from the moment we walked in until we left - she was almost scary to be around. The staff refuses to wait on you. You have to walk up to them and ask to be helped and they won't measure your childs foot or open a shoe box - they do as little as possible. If I could give zero stars I would. ~Adam

Not the best customer service. I asked for a size for a shoe and tried it on and the employee told me he can order a different size if I wanted to. Right after trying the shoe, I decided to ask one of the 3 employees on the floor to order a size online for me. He told me to get in line and ask the cashier to do it. Mind you, there were 5 people ahead of me and it was 20 mins before close. I was already in the store for 10 mins to find the shoes and there was only one cashier. I decided to leave and order the shoes another time. As I left, the employee who told me to get in line hopped on the register and started ringing people because he realized it was busy. Complete waste of my time and very inconvenient. He could have ordered the shoes for me, but chose not to. ~Chris

Staff were extremely kind and helpful. I wasn't sure what size I needed or even what sneakers I was looking for. I was able to find a couple pairs of really cute Jordans and try them on. Unfortunately, they only had them available in kids sizes and they were pretty tight on me, but thanks to them, I was able to order them. ~K

I looked around and didn't see what I was looking for. They had lots of sneakers and sandle options. They had very helpful staff. I just did not see what I wanted for my needs. I will try again ~Cat

I wish that I could remember the names of all the wonderful employees that have helped me, either at check out, or when they bring groceries out for drive up. I’m consistently impressed by the level of service. The few times that things haven’t gone smoothly, they have gone above and beyond to make up for it. 90%+ of the time, the employees there brighten my day with their kindness and engagement. I really hope that Target takes care of (and appreciates) these people that work hard and take pride in their job, which I imagine can be thankless at times. ~Jordan

Young lady had great customer service and provided great information about my military discount options and limitations without even asking, you don't see that everyday anymore ~EL

These guys take care of me every time and have been for years. Best boots on the market ~Kev