My kids and their dad walked into the Avon store and after about a 20 minute wait, we were told that we would not be receiving service. We ended up going to Brockton and asked if we could trade our phones in, he said sure come on it. Eddie was already waiting on a customer but had no problem helping us. The store was getting full and Eddie welcomed everyone and took us all in. He didn't miss a beat with any of us. He made sure we all got the service we deserved and wanted after being turned away from another store. There was a small kid in there along with my 2 and gave us some paper to draw on while waiting for our phones to transfer data. I can not say enough about his happy, fun, professional attitude. He apologized for the wait, but we didn't mind at all. He talked every customer in the store through their individual process. He was fabulous and honestly I don't think I could've handled the pressure of so many customers so close to closing time. We ended up staying a little late so we could transfer and trade and Eddie didn't mind at all. Eddie was amazing and I can say he put 2 grown men to shame with his ability and personality.
Thank you Eddie for helping all of us.-Michele ~Michele
cell phone store