Best cell phone store in West Bridgewater, Massachusetts (MA) 2024

Henry was so helpful. He was the only one working, and there were two customers ahead of me. That was the reason for the wait, which he informed me of and I was fine with waiting. It wasn't something that I could call for. When it was my turn, Henry was attentive and friendly and very personable. I noticed his patience and kindness with the other customers as well. He went above and beyond and gave me information about blacklisting my stolen phone. I didn't know this was possible and I was so grateful. Overall, it was a great experience and I left happy. ~Jessica

Unfortunately when i went only 1 employee was there. He seemed very nice however he was already with a couple activating their service and setting them up. Waited for 40 minutes before more people came in and the line was growing. I understand staffing issues. However It just seems silly to run a phone shop on a Saturday with only one person when setting someone up can easily take 45 minutes to an hour for new customers. Im sure the employee is a hard worker . He seemed to be really helping the couple he was with so this isn't against him . But for my own experience having to wait 40 minutes at least and still not having help to making a purchase isn't ideal. I ended up leaving , likely won't go back. There just simply needs to be more available people when it is such a heavily customer service business. ~Mike