Best brake shop in Kalamazoo, Michigan (MI) 2024

Stopped in the Midas on Gull road on Saturday, June 25th because my SUV exhaust started getting loud Friday evening. Mike was extremely nice and was going to try and work me in between customers if I could leave the vehicle with him. I wasn’t able to leave it but he made an appointment for me to come back on Tuesday and drop it off. I walked through the door on Tuesday morning and Mike was there and greeted me. Impressive that I didn’t have to say who I was because Mike remembered from three days ago and you know they deal with a lot of customers. Mike called me back within the hour and gave me two options to fix the problem and of course the best economical way to go. Mike was very honest with me I gave him the okay to fix it and they had me out the door that day. My SUV is back purring like a kitten. It’s good to know there are mechanics out there that doesn’t take advantage of the customer, especially being a female. I’m so glad I stopped in Saturday because I now have a place I’m comfortable with and trust. I highly recommend this location!! Thanks Mike and the team on Gull Road! A. Hodges Service: Exhaust ~Annette