Best electronics store in Novi, Michigan (MI) 2024

My wife and I went to this location to switch to Verizon from another carrier. We were told with the plan we were selecting that our monthly payment would be almost the same as what we were currently paying, but we wanted to be with Verizon because the coverage was better. Come to find out the person helping us botched something and quoted our plan with a discount or promotion we weren’t eligible for and now we’re stuck paying substantially more than we were with our last carrier. Customer service is an absolute nightmare to deal with. Wish I would’ve just stuck with my last carrier, never had to call them month after month to dispute my bill. Lesson learned. ~Stan