Best self storage facility in Waterford, Michigan (MI) 2024

Booked appointment and had to prepay for a trailer hitch. Dropped off my SUV and when I went back to pick it was informed they didn't have the correct hitch. Had to come back. Installer said they would "knock some money off for the inconvience" they didn't. Installer was friendly the rest of the people at the front desk acted like I was I interrupting their day. They finally got it done but customer service there is awful. Too bad, they used to be really good. Is there "new management"? ~Richard

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