Best used truck dealer in Waterford, Michigan (MI) 2024

Booked appointment and had to prepay for a trailer hitch. Dropped off my SUV and when I went back to pick it was informed they didn't have the correct hitch. Had to come back. Installer said they would "knock some money off for the inconvience" they didn't. Installer was friendly the rest of the people at the front desk acted like I was I interrupting their day. They finally got it done but customer service there is awful. Too bad, they used to be really good. Is there "new management"? ~Richard

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Kathryn is amazing!! if you're in the market for a new to you car, i highly suggest going to see her! she was able to get me approved and into a beautiful 2013 in the matters of hours! she made sure it was something it was something affordable and reliable. this is my first time buying a car from a dealership and she made it so easy and stress free! Szott M-59 Toyota is lucky to have her as an employee! ~Elizabeth

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