trailer supply store
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U-Haul Trailer Hitch Super Center of Waterford in Waterford (3543 Highland Rd, MI 48328)
About:
Only U-Haul offers an Unlimited Lifetime Hitch Warranty AND a Two Year Wiring Service Plan for your tow vehicle AND your trailer.
U-Haul Trailer Hitch Super Center of Waterford is located in Waterford (Michigan state) on the street of 3543 Highland Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-636-2398. You can get more information from their website: https://www.uhaul.com/Locations/Trailer-Hitches-near-Waterford-MI-48328/754030/?utm_source=gmb&utm_medium=hitch&utm_campaign=listingmanagement&utm_content=754030HC. The coordinates that you can use in navigation applications to get to find U-Haul Trailer Hitch Super Center of Waterford quickly are 42.641692, -83.357104. Scroll down to find out opening hours, reviews and other important information about U-Haul Trailer Hitch Super Center of Waterford.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Gary
My daughter had wiring install appointment, employee said it would take maximum 2 hours. After 3 hours she was told they can not complete the job due to not having knowledge of the vehicle type. total R1 factor conclusion.
09.2022Fred
Been on hold for 38 minutes now. I’m fairly certain I was forgotten about.. gonna ride this out to see How long they keep me on hold… trying to spend money here…
09.2022Toadnurse
What a cluster! The people outside moving trucks around and rude. The people hired to help load the truck were late, rude, didn't pack well, caused a ton of damage to person belongings. We were sent to two other locations at the last minute and had to pay extra, nothing ordered was available, and we got upcharged for getting what was needed for the move. Never again U-Haul! Never Again. This was for my son's move, but I will never use U-Haul either. I recommend manners to start with.
08.2022Andrew
Stopped in this afternoon to see if they could look at my trailer lights as they were not working. Service was phenomenal and prompt. Had them fixed quickly.
08.2022Richard
Booked appointment and had to prepay for a trailer hitch. Dropped off my SUV and when I went back to pick it was informed they didn't have the correct hitch. Had to come back. Installer said they would "knock some money off for the inconvience" they didn't. Installer was friendly the rest of the people at the front desk acted like I was I interrupting their day. They finally got it done but customer service there is awful. Too bad, they used to be really good. Is there "new management"?
06.2022Keith
Great service and friendly help. I rented an enclosed trailer and they connected the trailer for me and was very friendly, spending time with me making sure I didn’t leave with any unanswered questions. Great service!
06.2022Poutini
Had to come here because a truck we booked wasn’t available elsewhere. We were urged to use the mobile app to check in which turned out to be a waste of time since we had to wait in line at the counter anyway. Service was extremely slow
06.2022Lisa
Wow! All I can say is the staff is helpful and kind. They went the distance with me. Rent a car hauler and drag your car to your new house.
04.2022Mitch
Went in with an appointment to get my a car hitch frame installed. The mechanic, Tramone, was very professional and friendly. He completed the work in roughly 90 minutes and I had no issues. I would happily come back to this location.
10.2021Matt
This was the worst experience I've ever had with Uhaul. I regret choosing them for my hitch installation and wish I would have spent more money to go through another company. I bought a new (used) car and needed a hitch to do my weekend job. I paid extra to have the hitch delivered early and scheduled an installation the day before a gig. I received a call the night before saying the hitch hadn't arrived, and that somebody would contact me in the morning. No one did. I called at least 5-6 times, always got routed to the call center in Florida. Every time they told me a manager would call me. I got "one" call back when someone direct messaged a manager at the location... but that manager said they'd call me back with an update and once again- never did. I couldn't get a resolution or updates from anyone at the store- meanwhile I had to make accommodations to tow my trailer so I could do my job. I was finally able to confirm my things had arrived at the location and schedule- without ever hearing back from a manager. They gave me an invoice to sign upon arrival- THAT DIDN'T MATCH MY ORIGINAL EMAIL. They were going to charge me way more than quoted. We got someone else involved, who "fixed" it. I signed it and they did the work. When I went to pay they tried charging me a different amount, AGAIN. The third invoice didn't match the one they fixed!!! They "fixed" it a second time. I was so upset I don't even know if I paid the right amount, I just left. In the end the hitch was installed, but there was zero follow through with management and nobody helped resolve this situation. I had to wait on hold on the way to work, during my lunch breaks, all to try and make this happen. If you want to help your customers- give them a direct line to the stores- or hold management accountable for actually calling people back. Don't route them through a call center when there is little they can do to resolve these situations. This put my job at risk, and it proved to me Uhaul can't be trusted to resolve frustrating, but understandable situations.
10.2021