Best cosmetics store in Woodbury, Minnesota (MN) 2024

Awesome customer service... Went with my girlfriend... She needed a few new cosmetics as we were on the way out of town .. We stopped in here and the employee was very helpful... Fast and easy shop for some cosmetics for my girlfriend.. Thanks SEPHORA ~Sunday

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Melissa is super sweet! Loved her. I asked her for a suggestion on a certain concealer, and instead of just giving me a quick answer, she asked me my preferences/likes, and checked in with me to see if I actually liked her recommendation. I ended up buying the concealer because it was a perfect match for me! She is very amicable and welcoming. The guy (who I assumed to be the manager) was awesome as well. ~Lauren

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I'd give them a zero rating it this site allowed me - but it doesn't. Having spent close to at least $2K at this salon since March of this year (and it's only 6 months later that I'm writing this review) $600 for the hair (that they told me would last for one year - then of course the highlights each visit (which were fine) the initial haircut (which was fine) The initial appointment went fine but after the 2nd reapplication the hair started detaching and I had to go back in and have some reattached. After the 3rd reapplication within 4 days one fell out and I had to go back and they started claiming that the product is only guaranteed for 2 applications which was not what I was told. After many trips to the salon to get my extensions reattached I decided I needed to find a salon that did a better job. I was paying a lot of money plus tipping generously even for the many recurring reattachments. Plus I had continual problems with the extensions from Salon Juut being visible and they shouldn't be. I never had a prior problem at other salons. I requested to pick up my extra hair being held in the salon that I had already paid for but they refused to give me my product stating it was "part of their service and they couldn't give it back to me". Those in their possession are reusable. I've had hair extensions off and on since 2010 and have always been able to keep them in my possession. So they have $300 worth of hair that they refuse to give me even though I paid for it. Extreme poor customer service. ~Michelle

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The pharmacist that works here is a joke. I think her name is Marina or something. When I called about an issue regarding my medication refill (my previous CVS store had closed without notifying me, I had to transfer my prescription to this store, that’s a whole other issue), she spoke to me in a very unprofessional and condescending way. At times it felt like she didn’t even want to assist and was just trying to quickly get me off the phone. Instead of being polite and maybe offering solutions, she would be very short and just say “I can’t help you” over and over again and would talk over me. The team members I spoke with before were so much more polite than her. I hope she learns some people skills! Good grief! ~Amanda

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