Best auto parts store in Jackson, Mississippi (MS) 2024

We lined up the service department to change the brakes on our Range Rover payed for the service (no one said you need brakes) got in the vehicle and the worn pads light was still on, so we went back in to let them know the light was still on then we find out they ONLY changed the oil ( this was done 3 weeks prior BY ANOTHER Land Rover dealer and a LAND ROVER sticker was on the window ) The other Land Rover dealer was booked till October is for the reason to use Jackson Land Rover ( now I know why they have openings) First time I’ve seen Land Rover dealer with service like this. And they told us the service light was on was the reason for oil change so I asked them you did not see the brake light? But the service light was not on. Sent them an email with the service that was performed 3 weeks ago and as I expected NO RESPONSE. Added the photo of the sticker they evidently didn’t see or change out. ~charles

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The reception is the worst ever. Very rude to customers. I'm sure there's training for how to treat your customers. I bought a 2021 Discovery in May 2021, never will i do that ever again. Sad when you spend that amount of money for a vehicle and get very rude people when it's time to have it service. I worked with the public for 30 years and I were always polite to who I cross path with. ~Paristeen

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