Jaguar Jackson in Jackson (5320 Interstate 55 North Frontage Rd, MS 39211)
About:
While our home and hearth here at Jaguar Jackson may be firmly rooted in Jackson, MS, we've had the pleasure of doing business with drivers from all corners of Mississippi. In fact, one of the primary reasons drivers from all over Ridgeland, Brandon, and even Madison, MS shop with us year after year is the fact that we make shopping for a car so easy. From the moment you set foot on our showroom floor, our friendly sales staff with be there to guide you, not rush you, to the car of your dreams. And with a compelling array of financing options, you're almost certain to find a lease or car loan solution that perfectly aligns with your financial plans when you shop with Ritchey Automotive.
Jaguar Jackson is located in Jackson (Mississippi state) on the street of 5320 Interstate 55 North Frontage Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1888-716-6959. You can get more information from their website: http://jaguarjackson.com/. The coordinates that you can use in navigation applications to get to find Jaguar Jackson quickly are 32.371472, -90.147372. Scroll down to find out opening hours, reviews and other important information about Jaguar Jackson.
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Available amenities
Offerings
- Oil change
- Repair services
Service options
- Delivery
- In-store shopping
Paristeen
The reception is the worst ever. Very rude to customers. I'm sure there's training for how to treat your customers. I bought a 2021 Discovery in May 2021, never will i do that ever again. Sad when you spend that amount of money for a vehicle and get very rude people when it's time to have it service. I worked with the public for 30 years and I were always polite to who I cross path with.
11.2022jerry
i will never buy a car from this dealership again !!!!!!!!!! i bought a car a year ago i was promised a second key , and i was promised to have my breaks fixed. after a whole year and a half now i’m still fight to get my key. i paid to have my breaks fixed on my own cause every time i call no one answer the phone. now i’m at the point that i’m taking my car to alabama to buy another key for my car. i have had a better experience at the kia dealership then this one
11.2021Michael
Worst experience ever . I called and inquired about a warranty repair to my 2019 jaguar and the service manager Made it very clear to me that African-Americans were not welcome and told me not to bring my car there. Had to get my car towed 2 1/2 hours to the next dealership in Birmingham Alabama for service. Stay away from this place
11.2021Jason
One of the best experiences I have ever had purchasing a vehicle. I would highly recommend and will definitely be purchasing again. Make sure you speak to Lawrence Porter he is not the average car salesman. He continues even after the purchase to go above and beyond. From the minute we first spoke I knew he gets it.
11.2020Chelsea
I had an amazing experience here. I bought my Jaguar here, and it came with excellent servicing. My salesman was Mr. Da' Vu Moore and he was so welcoming! You can tell that he definitely has a passion for selling cars and customer service! Would definitely recommend!
11.2020Angela
I went in for my scheduled oil change the morning before heading out of state. In the process of confirming appointment i explained my time was limited due to a funeral i needed to attend, i was told i would be in & out in about ah half hour. I reached the dealership @ 7:45 that morning and once again asked how long would process take, & was told it would be less than an hour. THREE hours later i walked to the front upset about the extended time it actually took. After voicing my concerns, my vehicle was brought out. The manager gave me the service on the house, however, it was not my best experience. I also asked them to price a new set of tires while servicing truck, i never received that quote.
11.2019Melinda
I bought my Jaguar F-Type convertible last month and am extremely happy with my purchase. Before I bought, I had been considering other F-Types at different dealers across the southeast as well as considering other makes and models of roadsters. Eventually, I narrowed my choices to two makes/models of roadsters that were at two different dealerships. I was extremely impressed with the way that my salesman, Danial Z., at Jaguar Jackson (aka Ritchie Automotive) handled ALL of my questions (there were many) and stayed in touch with me without being pushy or aggressive. I've bought quite a few cars within the last 10 years, so I know how rare that combination is. This tipped the scales in the favor of the F-Type. In the end I was 100% confident in purchasing my Jaguar from this dealership. I should note that Danial even followed up with me a couple of times after my purchase to see if I was still completely satisfied and to see if I had anymore questions about the car's features. I actually did have a couple of questions which he easily answered. I will definitely go to this dealership first when I get ready to buy my next vehicle. I'm thinking maybe a Land Rover?
11.2019Brad
Bought my wife's car there in 2016. Every single time there is an issue (& there have been several), "Rob" the service manager promises the world in repairs on this warrantied vehicle and promises loaner vehicles and never, EVER, delivers. The guy is a flat-out fraud. Now I understand why I never see anyone at that dealership. Lesson learned! I've even toyed with the idea of suing the dealership for negligence. Good job, Jaguar of Jackson.
11.2018Tina
Went in on the day of my daughter's high school graduation at 8am for an oil change. My car was not released to me until after 5pm of which she had a 6pm time to be at her graduation. Needless to say I was unable to get her ready, unable to take pictures and also late arriving to my daughter's graduation. So.... I went in for an oil change. Well I can handle the fact my time wasn't respected, but I don't appreciate my services not being completed correctly. My car was not washed after I asked several times. My fluid levels were not checked due to the fact that 1 week later the add windshield washer fluid message started showing in my message center. Then when I attempted to reach Larry the service manager and the GM, I was unsuccessful. I called and left several messages, even one day continuously called, and to further disregard my attempts, the operator stopped answering the phone. I even called Jaguar USA, and have yet to hear from anyone. HORRID EXPERIENCE... I'm in search of a new brand of car being this is the only place in my area to be serviced and I refuse to spend another penny at this establishment. I have know desire to do business where my business isn't valued or appreciated.
11.2018corey
The service is actually better than before staffing changes were made, however overall service levels still has a long way to go. The new procedure to schedule drop offs is better but it takes an act of congress to get a call to update you on the progress of your vehicle. Then when you call to get in touch with your service agent they never answer the phone or return calls. Sadly, this is the norm at this dealership.
11.2016