I do not recommend this establishment until Managers are retrained or replaced. Here's the situation.
We ordered the Extramostbestest Italian and when my wife picked it up, she brought the lack of sausage to the attention of a manager (tall, bigger girth, grizzly looking). He stated, with a very nonchalant, whatever attitude, that they never look like the commercials or the ads. I understand that, but a piece of pizza should have more than just 2 pieces of sausage on the very tip of it (see pics). So when she got home and I saw the pizza, I called and spoke to "another" manager. The manager was rude, off putting, and very unprofessional. The Manager wouldn't give his name because he stated it was for "personal security". First time I've ever had a manager of a company straight out refuse to give their name. He then got very defensive asking why I was "coming at him like that?" I didn't yell or curse at him, I was simply just asking questions and he gets all bent out of shape. Recommend getting some thicker skin if that was "coming at him" and he fears for his personal security. If you're a manager...hear the issue, address the issue, and resolve the issue. ~Jester
pizza restaurant