Best meal takeaway in Springfield, Missouri (MO) 2024

After being charged a different price for the advertised price. A substantial up price. I spoke to the manager and showed her the item ands it's tag. She then removed the price tag . I asked if she would reimburse me, she said no. The problem had been taken care of when she took the tag down. Not customer service at it's best. I will not shop at this store again. ~Jamie

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I have been to this location numerous times and the store is always clean and nicely organized. The reason for this review today is to mention Anthony. I believe he works overnights on the weekends. I really just wanted to emphasize how much he goes above and beyond for every single customer that walks through the doors. I have observed him being kind, patient and efficient. Even when he is the only employee working he is able to be multitask and ensure every customer gets what they need and is taken care of. Tonight there were multiple customers in the store and he patiently answered every persons questions and served us all without making us feel rushed or like an inconvenience. Every time I am in there I appreciate his level of customer service. I feel that customer service is often not what it used to be so it is very refreshing to know that every time I enter that store I will be met with service that goes above and beyond what is expected. So, thank you Anthony and the entire team at store #0480 for bringing excellent customer service and allowing me to leave with a smile and a great cup of coffee! ~Beth

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Great place normally but I came in at 1:26 to buy a simple can of %% drink and the dude took his sweet time on his phone till 1:30ish and said I couldn't buy it...I understand its "policy" but really? I wish he wasn't sticking his face onto his phone so I couldn't have wasted my gas after work to get a drink ~fly

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Lets make it 3 1/2 stars. I would have given 4 1/2 stars if not for the price. This is an upscale burger joint giving a very pleasant atmosphere, comfortable seating, good service, and tasty food for an absurd price. She had a chicken sandwich - it came on dry buns but mayo was delivered on request, sweet potato fries and a strawberry lemonade - all very tasty. I had the Smokehouse Brisket Burger - an exaggeration as the brisket was some dry crumbles on top of the burger, but was very flavorful with the bacon, jalapenos, fried onions and BBQ sauce on a nice bun. The garlic fries and strawberry "Freckled" lemonade were also very tasty. We were seated immediately and Cody took good care of us - almost to the point of annoyance. The drinks were served quickly, the food took almost 15 minutes more to arrive. It was worth the wait. The problem with all this is the price. At just over $52 with tip, for a two sandwich meal, the value just isn't there for most of us. The same quality can be had for around $35 out the door at other restaurants I've rated. ~David

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