Best bank in North Las Vegas, Nevada (NV) 2024

Every single time I come here there’s some sort of an issue- usually it’s pertaining to lack of staff- I’ve literally been in the drive through hitting the call button for 29 minutes- why have a drive up if there is not an available attendant or teller?? This is a huge bank —- they cut hours and they have closed many locations- the service is really suffering- I will seriously consider moving both my business and personal accounts to another bank- horrible service and very unfair to their current employees to have to deal with the very dissatisfied customers like myself- this has cause me to run late to my 3:30 appointment at my vets office- get it together US Bank!! ~T

I'd like to write a shout out to my bank advisor, Kirk Sparks. Kirk went above & beyond with helping me out with my banking issues from the moment I met him. Impeccable customer service and patience. All I needed to do was wire funds to title for my new home but unfortunately there was a nationwide error with Wells Fargo's wiring system. The case was very time sensitive as closing day was the very next day. I was near tears hearing the news. Kirk stuck by my side for 2 hours doing all he can & contacting anyone & everyone who can help me in my situation. I've never had such an amazing banking experience with anyone. Usually they're quick to dismiss the issue and would say try again later. Kirk made me feel really cared for & felt my distress. I highly recommend his services & I also think he should get a raise. Wells Fargo has gained a lifetime customer because of him! Thanks Kirk! ~Hannah

Un-nesesary touching of the door and dirty computer keys. I don't know if they might be Covid infected. US Bank shortened hours of operation and did not post on doors nor in Google. The drive thru looks like it was planes by a little child not an educated adult. ~MrsGreen

Horrible customer service. I work in the same parking lot & literally help the entire community 247. The entire parking lot knows me as does every bank in said lot. I have never been threatened with police for simply parking in the shade for over an hour, while I rested between my 7 day work weeks. I proceeded to explain that I work in parking lot and am a zero threat but he insisted that I leave at once or he would be forced to police. I know local PD & know they wouldn’t have cared. I’m just not into wasting precious time from police officers, over the extreme pettiness. The rudeness after I explained myself was uncalled for. I feel like the short little guy that he was, must’ve been picked on a lot in school or something. That or I look like the guy his wife is cheating on him with🤷🏻‍♂️ ~Jarrod