Best craft store in Reno, Nevada (NV) 2024

Many empty shelves, some expired snacks. The employees are nice though, and I've found some gems at this Dollar Tree before - I probably went on a bad day. ~Jackie

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I usually find what I'm seeking, and at a great price. The only reason why I'm writing this review is as a shout-out to sales associates who project an attitude of disdain for the customers they are purporting to serve...as in customer service. I've experienced a mixed bag at Tuesday Morning in three locations, from downright rude to extremely friendly. Last Sunday I ran in to pick up a couple of items. I found the items and proceeded to check out. The young woman took a few moments to come to the check out area as she was busy with some merchandise. She rang me up properly and with time-efficiency. However, she displayed the customer service of someone who would have rather had a colonoscopy than ring up my purchase. Her attitude of disdain left me feeling like an interloper rather than a valued customer. It was not crowded in the store...I saw, perhaps 2-4 other people. I had only two small-medium sized items. It couldn't have been stress. The reason why I'm writing this isn't to get this young woman into trouble, or criticize a store that I like. I just want to point out that customer service positions are an integral part of the shopping experience. In a time where human connection is so fleeting and so important in our lives, the little moments that we can reach out to others in a positive way, regardless how superficial, can impact the quality of our lives. ~Felicia

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No shopping carts available… The only shopping cart that allows you to take your items to your vehicle, is loaded with junk by the front door. You can’t even use it. People such as me, that have disabilities find it helpful to take a shopping basket to the vehicle. Don’t mind returning it to the store. As I usually do Staff was helpful and the shelves were mostly stocked. ~Alexander

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