Best furniture store in Reno, Nevada (NV) 2024

I usually find what I'm seeking, and at a great price. The only reason why I'm writing this review is as a shout-out to sales associates who project an attitude of disdain for the customers they are purporting to serve...as in customer service. I've experienced a mixed bag at Tuesday Morning in three locations, from downright rude to extremely friendly. Last Sunday I ran in to pick up a couple of items. I found the items and proceeded to check out. The young woman took a few moments to come to the check out area as she was busy with some merchandise. She rang me up properly and with time-efficiency. However, she displayed the customer service of someone who would have rather had a colonoscopy than ring up my purchase. Her attitude of disdain left me feeling like an interloper rather than a valued customer. It was not crowded in the store...I saw, perhaps 2-4 other people. I had only two small-medium sized items. It couldn't have been stress. The reason why I'm writing this isn't to get this young woman into trouble, or criticize a store that I like. I just want to point out that customer service positions are an integral part of the shopping experience. In a time where human connection is so fleeting and so important in our lives, the little moments that we can reach out to others in a positive way, regardless how superficial, can impact the quality of our lives. ~Felicia

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Shelby, the sales person, was very knowledgeable and very informative. She answered all my questions and was very nice to talk to. I consider her one of your best employees. I will definitely refer her to anyone who is interested in purchasing a mattress set. ~Sandy

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Great service and even gave me what I wanted for less. I've been looking everywhere for the perfect table and I'm sure I found it. ~Samantha

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We always have the best service at Mor Furniture in Reno. Jenifer is our go to salesperson. She is incredibly knowledgeable and will help you design your room if you get stuck with ideas. We have worked with Jenifer numerous times over the last 2 years and will continue to go to her in the years to come. Highly recommend! ~Candice

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