While my overall rating for WF is not close to 5 starts I must give this branch at least 5 stars! I had what I thought was a simple issue/request. I called CS number several times, visited 2 other branches, and still was hitting a wall. When I went into this branch for another service, I mentioned this issue, told them it has been "worked on" for over 9 months, without an adequate answer. I didn't expect them to help with the issue, as I was just venting my frustration, but they had it resolved in record time. They honestly saved me as a customer as I had already opened accounts with another bank and planed to close this one. WF you should thank your staff here for efficiency! ~Tina
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