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Wells Fargo Bank in Reno (390 E Plumb Ln, NV 89502)
About:
Wells Fargo Bank is located in Reno (Nevada state) on the street of 390 E Plumb Ln. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17758295303. You can get more information from their website: https://www.wellsfargo.com/locator/bank/390__E__PLUMB__LN_RENO_NV_89502/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=WF06472. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 39.505489, -119.798524. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Ashley
I made it 10 min before close to grab change for my restaurant and they already had the doors locked. Not too happy about that
07.2022Tina
While my overall rating for WF is not close to 5 starts I must give this branch at least 5 stars! I had what I thought was a simple issue/request. I called CS number several times, visited 2 other branches, and still was hitting a wall. When I went into this branch for another service, I mentioned this issue, told them it has been "worked on" for over 9 months, without an adequate answer. I didn't expect them to help with the issue, as I was just venting my frustration, but they had it resolved in record time. They honestly saved me as a customer as I had already opened accounts with another bank and planed to close this one. WF you should thank your staff here for efficiency!
04.2022Jazmyn
Cashed a check that was mine to another person even with ID shown.
04.2022Kathryn
This branch is the worst ever!! First they closed the drive thru window with some lame excuse they can't staff it yet there are staff sitting doing nothing often in this branch (I have watched this while I stand in very long lines since drive thru closed). Now just went to make a simple deposit it was 12:35 and the doors were locked!! There are multiple signs on the door stating business hrs are 9AM -5pm M-F. Someone came to the door and told me they were closed for lunch until 1:45pm (more than an hour for lunch....really?). There is no notice on the door or on a website that says closed for lunch. What happens to customers like me who do their banking on a lunch hour. The last time I drove by the California office it was temporarily closed and the one on Caughlin Pkwy has been closed most of the time since Covid. I only frequent Wells Fargo once a month as a favor to someone. I will have to convince this person to move to a better bank like Heritage where I bank. It is not worth the inconvenience!!
10.2021Gilbert
This location is a joke!! Had a 10am appointment to open a new account. Once getting their was told the banker I was to meet had a “family emergency” and that the branch manager would take care of it after her interview. I sat their for 30 mins like asked and then was told they couldn’t help me and that jenz reached out the other day and canceled my appointment, when In fact I made the appointment on Thursday and today is Friday. So how can this employee reach out to me a few days ago and have canceled when I made the appointment less then 24 hrs ago. I will never use Wells Fargo again this bank has lost my business for life. They need to learn how to treat customers and hire employees that aren’t lairs!!
08.2021Jeremy
Terribly slow customer service. No one else was here at the time. Not that it affects the business but I probably won't use this location as the normal location I use is excellent and courteous. Maybe today was this locations off day.
08.2021Aaron
This is terrible!! They have two tellers working and the lone is out the door just to make a simple deposit took forever. I’m dissatisfied with the effort they have made to hire more staff.
08.2021Wolfpack
Absolutely awful experience. Took a hit on our credit and was never fully explained by the banker. Closing our accounts and going to a different bank. No knowledge of anything.
08.2020American
The branch manager of this location refuses to withdraw money from my account because my signature doesn’t match???? I’m wearing a Trump 2020 hat and she’s Hispanic. Isn’t that coincidental. I’ve banked with Wells for years now and have traveled all over this country. But here in Reno, NV..., this racist manager refuses me?? I have two forms of ID.. I am a disabled veteran. This is an outrage. I will be withdrawing ALL of my money from this bank and I suggest EVERYONE do the same! Oh yea, I am Latin too!
08.2019Raymond
Don't go to this bank have had a blonde haired ladie keep money that was supposed to be deposted. Check your receipt!!
08.2018