Best atm in Reno, Nevada (NV) 2024

While my overall rating for WF is not close to 5 starts I must give this branch at least 5 stars! I had what I thought was a simple issue/request. I called CS number several times, visited 2 other branches, and still was hitting a wall. When I went into this branch for another service, I mentioned this issue, told them it has been "worked on" for over 9 months, without an adequate answer. I didn't expect them to help with the issue, as I was just venting my frustration, but they had it resolved in record time. They honestly saved me as a customer as I had already opened accounts with another bank and planed to close this one. WF you should thank your staff here for efficiency! ~Tina

Very bad experience not only once always no business service but always no one available ~Harry

Terrible experience Have been working on opening a business account for over a month. Account gets open but no online access. Made calls to resolve... week later nothing. Now have had account for a month and no visibility online to the business account which pretty much makes it impossible to function. They did a system upgrade - Zelle was offered... wasn't working so called and escalated as an issue. They said it was a "known issue". 2 weeks later it still isn't working! I am at the end of my rope with this place. ~D