Dr Rue and the staff at FVH helped us through a very difficult time with our 13 year old Golden. Charlie had severe hind leg issues, and of late, was not able to hold down any food.
Charlie had always been extremely anxious anytime we had to visit the office and I had always hoped to somehow avoid his discomfort when it was time for his last visit. After more than one discussion with the office, we finally had to bring Charlie in to confirm our worst fears. The staff brought out a stretcher to the car and gently transferred him over, doing everything they could to minimize his anxiety. He barely looked up as he was wheeled into the office. He seemed more relaxed and somehow, he seemed to know it was time.
After an exam, Dr Rue offered her medical opinion and discussed our options in a very caring and thoughtful manner. My wife and I had to make the horrible decision that most of us have to face at one point or another and were given all the time we needed to do so. They treated Charlie, my wife and I with dignity and understanding while we spent our last moments with him.
The staff was unbelievably kind, compassionate and understanding, I can't thank them enough for making a difficult experience as comforting as possible.
Their caring actions and expression of sympathy, both verbally and written were more than we would ever have expected and we appreciate it immensely. ~Doug
veterinarian
animal hospital
emergency veterinarian service