Best brake shop in Albuquerque, New Mexico (NM) 2024

I made an appointment for 10 AM. I dropped the car off on time and was assured that the car would be done by noon. Noon rolls around so I call to get an update on my vehicle. Natalya ensures me that the technician was almost done with the vehicle and that it was being worked on. I come back at 12:30 to see that they haven’t even pulled my car into one of the service bays. I was then told that my car hasn’t been touched and that it would take an additional hour before my car is done. I decide to not do the service because I had no time and this is my only day off. What is the point of an appointment if they can’t finish the service at the promised time frame? ~Michael

car repair brake shop car battery store oil change service tire shop vehicle inspection wheel alignment service