Best moving and storage service in Bronx, New York (NY) 2024

Andrea was very helpful and knowledgeable. She walked us to different units and explained what would fit. I felt very comfortable with her and trusted her advice. It wasn't just to sell us a unit she wanted to make sure it was the best for my family. I will definitely refer others to extra space storage. Awesome Customer Service ~D

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I will never ever! Use them again! Ever! First of all my move was scheduled for 11am. I waited at the storage till 3pm. I received a call asking me to reschedule which I forfeited. Upon their arrival around 430pm I was highly upset being that I traveled all the way from Brooklyn. The owner showed up with 3 other guys. The owner has an attitude because I declined to reschedule. He was very rude and inconsiderate. I noticed he is standing on my AC to reach for boxes on top. We ended up exchanging words and he informed me I am the manager after a heated back and forth. He aborted the job and sent up his wife. Go figure. They load the truck I leave and head back to Brooklyn only to receive my items around 730pm - 8pm. I started unpacking and noticed boxes are missing snd items are broken. I am highly upset and this is the second time using this unprofessional company full of thieves. I will probably never receive my boxes and the items broken priceless. If you are considering them don’t!!! I strong advise you to try another company. ~Jada

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I Had a great customer service experience. With your customer service rep Irene! She provided me with all details regarding all of the goods, the rentals, lease etc. Your place of business was people friendly, safe, and mostly important welcoming. I will highly recommend to everyone how good and excellent professionalism your business is. Thank you once again Ms. Irene for your cooperation in regards to any questions I needed answered. This company is lucky to have you! ~Damaris

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