Best passport office in Buffalo, New York (NY) 2024

If you ever have had an experience that you waited at home for a whole day on a delivery day, and you received nothing but a "delivery attempt notice", trust me, it's very NORMAL; no ringing the doorbell, no knocking at the door, if you have a long driveway to you front door, they don't even get off their vehicle just simply put the prepared notice into the mailbox. Why do they do that, you'll never know. Good luck everyone. ~Nick

I came in cause my package from Amazin was sent there for a pickup although my package wasn't there it had been sent out for redelivery. The gentleman who worked at the counter (sad I didn't get his name) is amazing he's a tall, white male with short blond hair and you guys need to know he represents your company perfectly he was so nice and well mannered he even chased down the car I was in before I could leave the parking lot due to me leaving behind my ID... To that gentleman thank you for your good energy and great customer service you are greatly appreciated! ~Ally

Can definitely be busy depending on time but it is a PO never had any real issues been going there majority of my life get a occasional rude staff but one major flaw they never answer the phone ~Zachary

The staff here has always been very helpful, and I have been using this location since the 1990s, so it's a good long track record. Every so often they will get swamped, but usually there's either no line, or only one or two other patrons to wait through. The one thing that can take a while is if people are getting or renewing passports, otherwise transactions are usually quick and efficient. ~Hex