Best furniture accessories in Rochester, New York (NY) 2025

Terrible customer service. This store should have shut down when the owner died years ago. I was influenced to buy furniture on the spot and was told by multiple different sales men that it would take 2-4 weeks or 4-6 weeks. Everyone is so nice when buying, when it comes to getting the furniture is another story. My furniture unfortunately is going to take double the time then I was told which is understandable and I wouldn’t be upset if I received an apology. Never once did anyone say anything apologist. Instead I was basically called a liar, and that I didn’t hear them correctly. I told them they lost a customer he didn’t care. They don’t care about people or take responsibility. ~Dana