Best mattress store in Rochester, New York (NY) 2024

31 Jul '21 The associates are very helpful here. If you really like to bargain shop this is the place to be. You can find just about anything you may need to set up your new home. There are plenty of household goods but sorry there's no furniture although there are plenty of books, beeding, clothes, dishes, pots, pans, food, rugs, gardening, tools, toys and a variety of other things you may need for home, collage or back to school and more coming in every week! You could spend half the day in here. Have fun! ~BJean

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Terrible customer service. This store should have shut down when the owner died years ago. I was influenced to buy furniture on the spot and was told by multiple different sales men that it would take 2-4 weeks or 4-6 weeks. Everyone is so nice when buying, when it comes to getting the furniture is another story. My furniture unfortunately is going to take double the time then I was told which is understandable and I wouldn’t be upset if I received an apology. Never once did anyone say anything apologist. Instead I was basically called a liar, and that I didn’t hear them correctly. I told them they lost a customer he didn’t care. They don’t care about people or take responsibility. ~Dana

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Wow Cheryl helped us find a great deal . We were looking to save $ and purchase the bedroom set in the store but she managed to get us a brand new one ! She also answered my questions regarding other furniture and appliances . Very knowledgeable and definitely deserves a raise . (: We will be back here again in the future . ~cynthia

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