Best storage facility in Durham, North Carolina (NC) 2024

Service was outstanding. But, I really enjoy the staff. They are good people. ~ja

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Excellent storage unit we have used for years during COVID, but the true 5 star experience is with the staff. A staff member, Austin, came out to help us with our U-Haul ramp, and his ingenuity led to us fixing the problem in 2 minutes. Truly fantastic people and service, and that experience alone I would give 10/5 stars if I could. ~Matt

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I’d love to give a 5 star review because at first, these guys were wonderful! The group that did the packing (Dominique and crew) were awesome. Very professional and friendly. The movers too were a great bunch of guys that were very efficient and fast. We were excited that they worked us into the schedule to have our items that same day even though we were originally not scheduled to receive them for a couple of days to perhaps a week later. However, they split our items up into 2 trucks. 3/4 of our boxes and furniture did indeed arrive that same day. The rest of our items are still not here and it will be a month next week. We’re beginning to wonder if we will ever get them. It’s difficult to contact someone to help as their voice mail is usually full and when we do hear from them, it’s the same story every time. They’re working on it. I don’t like to do reviews like this because like I said, most of our experience was positive. But perhaps we’ll get a response and action. ~Janet

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