Best pharmacy in Hickory, North Carolina (NC) 2024

My parents use Publix Pharmacy. In the past the service has been good but my Dad has been to the ER lately and has needed some meds that were called in from ER but not ready and it had been hours.The next week said they did not have a request for meds for a procedure but they did. I don’t know what is going on there but will be moving to another pharmacy. Can’t keep going back and forth and calling them and the doctor 2 to 3 times. I will say that ER called the 24 hour CVS for him and they called us to say the meds were ready before we left parking lot! ~Sheri

Customer service through drive through is horrendous to say the least they act like they do not want to be there. FYI there are people who would like there job if it bothers them so much to do you job. This is every single time I have to go. I dread going but I have to go there because of my insurance.;not to mention calling in the prescription is also a night mare every time as well I have to call fifteen thousand times and I get a different story every time. I have a full time job and I do not have tome to call for hit or miss to while begging someone to do there job its ridiculous, time consuming and frustrating to say the least. ~Marlen

I am surprised and delighted to find such genuine, caring people in the pharmacy staff at a big warehouse store. Top of that list is the pharmacist, Dan Caputo. He is patient and kind, takes his time to answer any questions and is very good at communicating genuine interest in his client's well-being. ~Deena